On New Year’s Eve 2008, I made seven social media resolutions that I wanted to try to keep during 2009. I had to be in total control of whether each would happen or do not happen, they had to be realistic, and they were somehow related to the work I do with social media and communications. Today, one year and 2 days later, I wanted to revisit those resolutions and explore what I accomplished, what I didn’t, and why.
My first resolution was the always ever-popular “blog more often.” Looking back at the frequency of my posts, I averaged about one post per week. While this is less than I’d ideally like to blog, I found that while there are a ton of topics I’d like to blog about, I tend to blog only when I feel like I have something to say that offers some some value to you. While I didn’t necessarily blog more often, I think I did something more important, and made my posts of higher quality. Grade: B
My second social media resolution was to “focus on things other than social media.” I wanted to do a better job of taking some time to go spend time with my family, go to the gym, and do things outside of work. Unfortunately, as social media and the concept of Gov 2.0 gained more momentum internally and with our clients, it seemed that there was always more and more work to be done. Day-to-day, I found myself busier than ever, but this year was the first where I actually took some vacation time and went on a trip. I took some time off and went to Hawaii in May and then to Paris in December. I need to do a better job of balancing work and life every day, not just on vacations. Grade: C
My third resolution was to “re-read the Cluetrain Manifesto.” This one was easy – this was one of the first resolutions that I tackled, and it resulted in one of my favorite and most popular posts of 2009, “Twenty Theses for Government 2.0, Cluetrain Style.” The best part of this resolution was that it helped me simplify things. There’s sometimes a tendency to overthink this social media stuff and we forget our fundamentals. Re-reading the Cluetrain Manifesto and my resulting post provided a good foundation from which to start. Grade: A
My fourth resolution – to “spend an hour each day reading about social media” wasn’t as successful. I was rarely able to carve out an hour a day to read and comment on other blogs, discussion forums, online communities and books. I know the importance of participating in these discussions and growing my knowledge base, but it was difficult to keep this elevated on the priority list when I’m also balancing client work, performance assessments, proposals and white papers, internal governance roles, etc. We all face these competing priorities, but we also have to make community participation and professional growth a priority as well. In 2010, I hope that I’m able to turn this into reality. Grade: C-
Accomplishing my fifth resolution – “turn more of my virtual connections into real ones” – was my most fulfilling. Whether through the Gov 2.0 Camp, the Gov 2.0 Summit, or any other number of Gov 2.0 and social media events I attended over the last year, I had the opportunity to meet a huge number of people in real-life. I can’t possibly list them all here, but I can’t tell you how much more important friends and people are than followers or subscribers. Grade: A
My sixth resolution was an utter failure – “use email less internally.” Not only did I not use email less, I think I actually used it more often. Despite the availability of tools like hello.bah.com, Yammer, and instant messenger, email remains the least common denominator. From intern to Vice President, it’s the one tool that everyone has the access, the knowledge, and the experience to use. Until we can show demonstrable value of social media to everyone in the organization and make it as easy to use and accessible as email, it will continue to be difficult to wean people off of it. In 2010, I resolve to do more to incorporate social media into the things that I can directly control – the day-to-day workflow of me and my team. Grade: F
My final resolution of 2009 was to “proactively reach out to more senior leaders to teach them about social media.” Happily, this resolution was accomplished in spades this year. Whether through our reverse mentoring program spearheaded by Shala Byers or the numerous internal briefings that my team and I conducted, social media and Gov 2.0 has gone beyond “hmmm…that’s interesting” to full-scale “this is critically important to our business and we need to learn more.” While we haven’t achieved broad adoption yet, we’ve certainly achieved broad interest to learn more. Grade: B
Overall, I’d give myself a B- in realizing my 2009 resolutions. Not too bad, and to be honest, probably better than I thought I’d do! My biggest regret it that Iwasn’t able to cut down on my use of email more – I’m going to try to do more this year to incorporate social media into my routine processes and walk the walk a little better.
What about you? How’d you do in achieving your new year’s resolutions from last year?